Bengabetof Privacy Policy — How We Keep Your Information Secure

1 Introduction & Consent

Welcome to Bengabet. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the Bengabet platform, you are considered to have agreed to this Privacy Policy.

We believe transparency is the foundation of trust. That is why our Privacy Policy is written in plain language so you can easily understand exactly what we do with your information.

• This Policy applies to both the Bengabet website and mobile app.
• If you have any questions about the protection of your data, please get in touch with us.
• This Policy was last updated on 1 January 2026.

2 Data Collection

Bengabet collects two types of information — data you provide directly, and data collected automatically as you use our platform.

What you provide directly:

• Name, mobile number, email, and date of birth collected at registration.
• National ID or passport details for KYC verification.
• Mobile banking number for deposits and withdrawals.
• Messages and information provided when contacting support.

Automatically Collected:

• Device IP address, operating system, and browser type.
• Clicks, session duration, and page visit data on the platform.
• Gaming history, bet amounts, and win/loss records.
• Date and time of login and logout.

3 Purpose of Data Use

Bengabet uses collected data for specific, legitimate purposes only. We never misuse your information or use it for any purpose we have not already disclosed to you.

• Account Management: Creating, verifying, and maintaining your account.
• Transaction Processing: Processing deposits, withdrawals, and bonus payouts.
• Security Assurance: Preventing fraud, money laundering, and illegal activity.
• Service Improvement: Improving platform performance and user experience.
• Contact: Sending important updates, promotional offers, and support messages.
• Legal Compliance: Complying with applicable laws and regulatory requirements.
• Responsible Gaming: Detecting unusual gaming behavior and providing assistance.

If you do not wish to receive promotional messages, you can opt out at any time through your account settings or by contacting support.

4 Data Sharing

Bengabet does not sell or rent your personal information. However, in limited circumstances, data may be shared with trusted partners.

• Payment Processors: To process transactions via mobile banking services such as bKash, Nagad, and Rocket.
• KYC Service Provider: Licensed provider for identity verification.
• Legal Authorities: When required by a valid court order or investigation.
• Technology Service Providers: Hosting, cloud storage, and cybersecurity.

5 Data Retention & Security

Your information is stored on secure servers and protected by industry-standard security measures against unauthorized access, modification, or deletion.

• TLS 1.3 encryption is used for all data transmissions.
• Financial data is stored in a separate encrypted database.
• Regular security audits and penetration testing are conducted.
• Staff can only access the information required for their specific role.
• Suspicious login attempts are automatically detected and blocked.

Even after your account is closed, certain information may be retained for up to 5 years to meet legal obligations. After that, your data is securely deleted.

6 Cookie Policy

Bengabet uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.

• Essential Cookies: To maintain login sessions and ensure security.
• Performance Cookies: To monitor platform speed and performance.
• Preference Cookies: To remember your language preferences and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may cause some platform features to not function properly.

7 Your Rights

Bengabet respects your data privacy rights. You have the following rights.

• Right to Know: You can find out what information of yours we are storing.
• Right to Rectification: You can correct inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict how your data is used in certain cases.
• Right to Portability: You can request a copy of your data.
• Right to Object: You can object to your data being used for marketing purposes.

8 Children's Privacy

Bengabet strictly prohibits providing services to anyone under 18. We do not knowingly collect any information from minors.

• Age is verified at the time of registration.
• If it is found that a minor has created an account, that account will be closed immediately.
• All associated data will be securely deleted.
• If parents have any concerns, please contact support immediately.

9 Policy Changes

Bengabet reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance via your registered email or a platform notification.

• The updated policy takes effect from the date it is published.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The latest version will always be available on this page.

10 Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to assist you with any inquiries.

• Email: [email protected]
• Response Time: Within 30 business days
• Language: Support available in Bengali and English